How can we help?
For anything about your account, in-app support is the fastest route. For general questions, partnerships and legal requests, email us or message us on Telegram.
In-app support
RecommendedLog in and open a ticket from Support. Tickets are linked to your account, so this is where we answer fastest.
Log in to open a ticket- info@senyolabs.com
Email
General questions, partnerships and legal requests.
- @aresfix
Telegram
For short questions, message us on Telegram.
How to open a support ticket
Log in
Log in to your Senyo AI account.
Create a ticket
Open Support from the menu and create a new ticket.
Add the details
Include the panel name, any order or ticket ID and what you are seeing; attach a screenshot if it helps.
Follow the reply
Follow replies in the same ticket. You can have up to 3 open tickets at a time.
Never send us your panel API key, password or bot token on any channel. We do not need them.
Company
Senyo Labs Technology
Address
Finanskent Mah. Prof. Hasan Küçük Cad. Sinpaş Finans Şehir 9. Blok No: 5 İç Kapı No: 5, Ümraniye / İstanbul, TürkiyePhone
Email
Website
Istanbul, Türkiye
We work from our office in Ümraniye.
Common questions
What do I need to get set up?
A panel compatible with the Perfect Panel API v2 and its admin API key, the ability to add a short snippet to your panel's HTML, and a Telegram bot or a WhatsApp account.
How do I pay?
Every panel starts on the free plan. Paid plans come out of a wallet you top up with crypto through Cryptomus or Heleket. There are no card payments.
Should I share my password or API key with support?
No. Our team will never ask for your password, panel API key or bot token on any channel.
Start free
Connect your panel and let the free plan answer your first tickets automatically. No card needed.